I'm an Information Technology Engineer.
Currently I'm an Application Operations Specialist at
Saigon
Commercial Joint
Stock Bank (Sacombank).
Graduated with a Computer Science degree from the International University - Vietnam National University Ho Chi Minh City (Class of 2025) with a solid foundation in Software Development and IT Operations. Professional experience includes significant internships at leading technology companies: PHP Programmer at DotB (2023), gaining practical experience in web development, and IT Operations Intern at Bosch Global Software Technologies Vietnam (2025). Currently working as an Application Operations Specialist at the Application Operations Center under the IT Department of Saigon Commercial Joint Stock Bank (Sacombank, Head Office), developing capabilities in IT Operations Management and Software Development. Passionate about applying technology to drive innovative solutions and committed to continuous learning in a collaborative, dynamic environment.
Top Skills
I specialize in Full-stack Software Development with expertise in modern Web Technologies, IT Operations, Cloud-based Solutions, and Enterprise-specific Application Technologies.
Frontend & Backend Development
Database & Data Management
IT Operations & ITSM
DevOps & Cloud Technologies
CMS & Web Platforms
AI & Advanced Tools
Work Experience
Application Operations Specialist
Saigon Thuong Tin Commercial Joint Stock Bank (Sacombank) • Ho Chi Minh City, VietnamDec 2025 – Present
Engineered T24 solutions encompassing version design, routine development, and screen customization to streamline core banking workflows including account management and transaction processing functions
Developed scalable batch and real-time services utilizing multi-threading techniques to process large-scale transaction data efficiently, ensuring system stability under high-volume operations
Applied extensive expertise in international payment business processes, SWIFT protocols, and payment documentation systems to support the bank's global payment infrastructure
Web Application Developer
Anh Quan Technology Co., Ltd. (AQTech) • Ho Chi Minh City, VietnamApr 2025 – Present
Boosted conversion rates by designing & implementing responsive landing pages with advanced UX principles
Reduced page load times by 40% through custom WordPress theme optimization & performance enhancement techniques. Delivered custom WordPress plugins that automated business processes, saving hours weekly
Led technical documentation efforts for the development team, improving project handover efficiency
IT Operations Engineer – Intern
Bosch Global Software Technologies Vietnam • Ho Chi Minh City, VietnamApr 2025 – Sep 2025
Supported End-Users via SMT Ticket following ITIL Process with defined SLA & KPI requirements (L2 Level)
Contributed to problem investigation & change management processes. Worked with Oracle PL/SQL for database management & optimization. Provided support for new feature releases & hot-fixes implementation
Maintained & managed application servers to ensure optimal performance. Executed additional tasks & activities related to IT support as assigned by line manager
Web Application Developer
TheDigitalLab • Ho Chi Minh City, VietnamAug 2023 – Dec 2024
Increased lead generation through development of high-converting landing pages & custom form integrations
Automated marketing workflows by integrating custom forms with MailChimp, processing 50+ leads monthly
Enhanced website functionality through strategic plugin research & implementation of performance-optimized solutions
Software Developer – Intern
DotB Educational Technology Joint Stock Company • Ho Chi Minh City, VietnamApr 2023 – Apr 2024
Optimized system performance through code refactoring & database query optimization across multiple client websites. Developed custom SugarCRM integration APIs enabling seamless data flow between CRM & WordPress platforms
Built custom client websites from scratch, exceeding performance benchmarks & client expectations. Reduced website maintenance costs through implementation of automated update & backup systems
Collaborated with design & marketing teams to deliver cohesive digital solutions for education sector clients
Personal Projects
Personal Project
Social "Netword"
This is a comprehensive full-stack authentication system built with modern web technologies. It demonstrates a production-ready authentication flow with secure token management, password hashing & session handling using HTTP-only cookies.
Personal Project
RAG-based Application for Web Frontend Development
Codfe is a state-of-the-art chatbot application developed using the MERN stack (MongoDB, Express, ReactJS, NodeJS) & powered by cutting-edge Large Language Models (LLMs) such as OpenAI's GPT models & Google's Gemini. The system combines Docker to host Elasticsearch & Kibana, providing a comprehensive AI-powered virtual assistant for developers. This chatbot is designed to provide contextual & accurate responses by leveraging RAG techniques & dedicated documentation for Front-end Developers. The system supports multiple LLMs & provides an unparalleled conversational experience with advanced document processing capabilities.
Personal Project
Movie Ticket Booking Platform
This project is a full-stack web application for booking movie tickets. It is built using the MERN stack (MongoDB, Express.js, ReactJS, Node.js) & offers a seamless & user-friendly experience for users to browse movies, select showtimes & book tickets online.
Education
International University - VNU Ho Chi Minh City
Engineer, Information Technology
October 2020 - August 2025
Strong foundation in Software Development & IT Operations
Computer Science degree with practical industry experience
Specialized knowledge in Full-stack Web Development & Cloud Technologies
Courses & Certifications
English Language Proficiency: IELTS Academic (B2 Level)
IDP • August 2025
International English Language Testing System
The Complete JavaScript Course 2025: From Zero to Expert!
Udemy Bosch • July 2025
JavaScript, ES6+, DOM, Async/Await, APIs
React - The Complete Guide 2025 (incl. Next.js, Redux)
Udemy Bosch • September 2025
React, Next.js, Redux, Hooks, State Management
ServiceNow ITSM from 0 to Hero
Udemy Bosch • September 2025
ServiceNow, ITSM, Incident Management, Configuration Management
The Complete Full-Stack Web Development Bootcamp
Udemy Bosch • October 2025
Full-Stack Development, Frontend & Backend, Deployment
Honors & Awards
Second Prize - IT Hackathon 2024
Issued by Solana Vietnam · Jun 2024
Associated with International University - VNU HCMC
Organizations
IT Youth Union - International University - VNUHCM
Executive Committee of the Information Technology Youth Union
Jan 2021 - Nov 2022
Associated with International University - VNU HCMC
IT Youth Union - International University - VNUHCM
PR Leader
Jan 2021 - Dec 2021
Associated with International University - VNU HCMC
IT Youth Union - International University - VNUHCM
Designer
Nov 2020 - Nov 2021
Associated with International University - VNU HCMC